• Personal development and training is the most important and significant investment you can make, whether as a company or as an individual.
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    Conrad Horn, Managing Director

How to order and pay for the products or services.

How to order?
 
You can order from this web site 24 hours a day, 365 days a year. Orders are normally processed on a first come first served basis during the normal working hours of Customer Services: Monday to Friday between 9.00 am and 5.00 pm.
Generally orders will take three to five days delivery.
 
Step 1 - Find the items you are interested in buying
 
First you will need to browse or search for the items you would like to order. A search box is located on every page of our website.
You will also find links to browse different categories in the top navigation bar. When you find an item that interests you, click the title/name or image of the item to see its product detail page. Here you will find more information about the item.
 
Step 2 - Add item to your basket
 
Once you have found the product you are after, clicking the 'Add to basket' button will add the item to your shopping basket. If you require more than one of the same item, you can change quantities in the basket. To view your basket at any time simply click on the 'Shopping Basket' link on the top portion of the webpage.
 
Step 3 - Check items are correct
 
Once you are satisfied you have all the items you require and you are ready to buy, clicking on the 'Shopping Basket' link on the top portion of the page will take you to your basket.
From here you can change quantities and delete items if necessary. Once you are completely satisfied click on the 'Proceed to Checkout' button.
 
Step 4 - Complete the checkout process
 
To complete your purchase simply fill in the details as requested, if you have previously registered on the site some, if not all details, should already be filled in (if you want to change anything just click on the appropriate buttons.) The info bar at the top of the screen will tell how what step of the purchase process you are currently on.
 
Accepted payment methods
 
All orders placed on the web site are paid through the paypal facility
 
Paying by Cheque
 
Cheques should be made payable to:
Active Training Network
12 Lathom Close
Burscough , LANCS L40 5XW
Personal and business cheques will be held for up to 10 business days to ensure payment clears before an order is shipped.
 
Paying By Invoice
If paying with a purchase order please enter the purchase order number and details of the organisation in the order comments. Once purchase order number has been verified the order will be processed.
 
Other ways to order
 
In addition to ordering on our web site you may place your order by telephone, email or post.
 
By Telephone
 
Monday to Friday (9.00am - 5.00pm) 01704 897 559
An answer phone is available for out of hours calls
 
By Emailinfo@activetrainingnetwork.com
 
By mail
 
Active Training Network
Lathom Close
Burscough
Lancashire
L40 5XW
 
Bulk-buy orders
 
Bulk-buy prices are available for many products. If you are interested in bulk buying products please contact us for a quote concerning items which you are interested in purschasing and the customer service team will happily quote for the product/s.
 
Send order as a gift
 
Although we can despatch goods to an alternative delivery address if requested (provided the invoice address matches card holders address), we cannot send as 'gifts'. We cannot include personalised message, etc. Also all items despatched have a despatch note which includes the price.